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Welcome to Rediffmail Customer Care

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•	Most Commonly asked Questions What’s special about the new Rediffmail? How can I make changes to my existing mail ID/ user ID How to block mail ID’s? How to pop the account to outlook express? How to save a copy of the sent mail? How to get mail alerts on mobile? How to use the chat option in Rediffmail? How to get a return receipts for mail that has been sent? How to send a mail? How to change mobile number for receiving SMS Alerts? How to send free SMS from rediffmail? How to create a new User? How to Import addresses from outlook Express? How can I go back to the old version of Rediffmail?

•	How do I start using Rediffmail How do I start using Rediffmail?

•	What is Inbox? What is Inbox? How can I view the attachments in the Inbox? How do I read an email? How do I sort my emails? How do I select an email? How do I delete emails from my Inbox? How do I move emails from my Inbox to any other folder? What is Spam? What to do when you get Spam? How do I block a sender? What is 'Junk Mail'?

•	How do I read my mails? Why do images appear blocked in my Rediffmail messages? How do I reply to an email? When should I use 'Reply all'? What is 'Forward'? How do I add the sender of an email to my Address Book? What happens when I click on 'Report Spam' link? What is an Attachment? How do I download an Attachment? How do I remove an Attachment? What is Virus scan? Can I receive emails from a Mobile phone in my Inbox? What is a Failure notice/bounce@rediffmail? How can I print an email? How can I go back to the old version of Rediffmail?

•	How do I Write a Mail? What is 'Plain text'? How do I use 'Languages'? What is 'Adress Book'? What is 'Template'? What is ‘Draft’? Can I send the same email to more than one person? What do Cc: and Bcc: mean? What is 'Save Mail As’? What is 'Save as Draft'? What is 'Save as Template'? What is an attachment? How do I add attachments to my email? How do I remove attachments that I have added to my email? How do I download attachments that I have added to my email? How do I save a copy of the email I am sending? What is 'Request Read Notification'? How do I add my 'signature' to all the emails I am sending? How do To: Cc: and Bcc: links work? Can I un-send an email? What is the largest size message that I can send?

•	How do I Send a mail How to send a mail? Can I send the same email to more than one person? What do Cc: and Bcc: mean? How do To: Cc: and Bcc: links work? What is 'Save Mail as'? How do I save a copy of the email I am sending? What is 'Return Receipt'? How do I add my 'signature' to all the emails I am sending? Can I un-send an email? What is the largest size message that I can send?

•	How do I attach a file? What is an attachment? How do I add attachments to my email? How do I remove attachments that I have added to my email?

•	What are Folders What are Folders? How do I add new Folders? How do I delete Folders? What is 'Bulk Mails' Folder? What is 'Report as Spam'? What is 'Deleted Mail' Folder? How can I retrieve my deleted emails? How do I divert incoming emails into specific folders?

•	How do I check mails on my mobile phone? Can I receive emails from a Mobile phone in my Inbox? How do I check mails on my mobile phone? How to change mobile number for receiving SMS Alerts?

•	How do I update my profile? How do I update my personal details? How do I change my contact information? How can I update my interest?

•	How do I change my settings? What is ‘Security Details’? What is ‘Mail Filters’? What is ‘Friend Options’? What is ‘Mail Options’? What is ‘POP3 Access’?

•	How do I use my Address book? What is an Address Book? How do I use the Address Book? How do I add an individual contact? How do I edit an Individual Contact? How do I delete an Individual Contact? How do I send mail to more than one contact at a time? What are Group Contacts? How do I create Group Contacts? How do I import my Address Book?

•	Premium Features What is POP3 Access? What is an email client? How do I read and write my Rediffmail mails in Outlook Express or Outlook (auto-configure option)? How do I configure the email (Outlook express / Netscape / Eudora) client to read and write my Rediffmail mails?

•	I want to submit a feedback