"Two-thirds of our customers use more than one location," says Gabriel Rozman, executive vice-president for emerging markets at TCS, adding that after the terror attacks of September 11, many US companies realized the risk of outsourcing to only one location.
Still, while the US dollar has held fairly steady against the Mexican peso and Argentine peso in the past five years, it's dropped nearly 49 per cent against the Brazilian real and nearly 39 per cent against the Colombian peso.
"We're not in great shape with [some] currencies in Latin America either," says Rozman.
The dollar's decline aside, even Brazilian firms are benefiting as companies spread their outsourcing around.
"We're seeing increased demand, and it has been accelerating in the past three months," says Alvi Abuaf, president of North America for CPM Braxis.
Image: Employees of the US Department of Labor hold posters while they protest during a rally outside the Labor Department | Photograph: Alex Wong/Getty Images
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