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'When the Internet came along, we had it as 5th or 6th priority'

• "Intellectual property has the shelf life of a banana."
• "In this business, by the time you realise you're in trouble, it's too late to save yourself. Unless you're running scared all the time, you're gone."
• "Competition is always a fantastic thing, and the computer industry is intensely competitive. Whether it's Google or Apple or free software, we've got some fantastic competitors and it keeps us on our toes."
• Flipping burgers is not beneath your dignity. Your grandparents had a different word for burger flipping - they called it opportunity.
• Television is not real life. In real life people actually have to leave the coffee shop and go to jobs.
• "Sometimes we do get taken by surprise. For example, when the Internet came along, we had it as a fifth or sixth priority."
• "As I look forward, I'm very optimistic about the things I see ahead. As we look ahead into the next century, leaders will be those who empower others."