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Suffering From Heartbreak? Don't Ask AI For Advice

August 07, 2025 11:33 IST
By REDIFF GET AHEAD
4 Minutes Read

AI flatters, mirrors and indulges but dealing with relationships challenges needs honesty.
While AI can help you reflect, only real experts can guide you through heartbreak, conflict or emotional chaos.

Kindly note that this illustration generated using Google's Gemini has only been posted for representational purposes.

As AI chatbots like ChatGPT become emotional confidantes, it's tempting to lean on them for love advice. But while they may offer you the comfort of agreeable words and instant answers, what they also offer is often what you want to hear and not what you need to hear.

In matters of heartbreak, conflict, or emotional chaos, here's why real experts -- not algorithms -- should be your compass:

AI mirrors you, humans understand you

AI is skilled at asking questions, offering affirmation and packaging advice in emotionally supportive language. But what feels like care can be just code.

AI systems often validate what users are already feeling which can quietly fuel delusion or dependency.

It gives advice shaped by the information you are providing in a written format; it cannot make any judgement calls based on your tone or expression.

Therapists, in contrast, bring real insight, challenge cognitive distortions and offer grounded perspectives even when the truth is uncomfortable. They don't flatter; they clarify.

Praise over precision

AI is known to over-praise.

In relationships, that can mean affirming a toxic view, encouraging rash decisions or reinforcing half-truths.

For example, a user confessing they feel their partner does not trust them because they want to remain friends with their exes might be told: 'No, it's not worth staying emotionally attached. You can still wish him well and move on.'

Such black-and-white responses may feel validating but lack the contextual depth needed to help one make a responsible emotional choice.

Trained experts, on the other hand, will ask: Why now? What changed? Are you avoiding discomfort or genuinely ready? They offer dialogue, not declarations.

Tailored to please, not to probe

AI chatbots are designed to maximise engagement and that often means pleasing the user. They won't push back hard when you're wrong. They may not challenge toxic patterns or unhealthy behaviour. Instead, they pattern match your prompts with agreeable responses.

You ask for comfort; they offer sympathy. You seek permission to leave; they give you closure.

Human therapists, on the other hand, are trained to be uncomfortable allies, guiding you through hard truths, not just easy answers.

Real accountability vs artificial empathy

No matter how sophisticated, AI is not bound by an ethical code. Therapists are. They are trained to detect distress, refer appropriately and uphold professional standards.

AI has no skin in the game. It won't stay up worrying about you. If its advice hurts instead of helping, it won't take responsibility.

It also can't assess deeper risk -- like whether you're spiralling into emotional dependency or masking real-world trauma behind casual queries.

Therapy adapts; AI performs

A therapist or coach can pivot in real time. A subtle shift in tone, a trembling voice or a sudden silence can lead a human to change course -- slow down, go deeper or offer crisis support.

AI, however, performs based on patterns. It cannot consider emotional space or shift direction based on a feeling. It follows scripts, not instincts.

Human growth demands more than data

Relationship healing involves more than sorting feelings. It demands developing emotional muscle -- communication, regulation, resilience. These are skills built over time, with feedback, challenge and care.

AI can give you a list of questions to ask yourself. A therapist can help you live the answers.

AI can feel like a friend -- but that's the risk

The 24/7 nature of AI means it's always available, always kind and always focused on you.

But this round-the-clock agreeableness can breed dependence.

When it comes without human limits, this kind of digital intimacy can feel safer than real relationships and yet offer far less depth.

Experts set boundaries. AI doesn't. That makes it easy to slip into emotional reliance without even noticing.

AI also hallucinates -- and that's no small flaw

Beyond its agreeable tone and user-pleasing design, AI has a deeper problem: hallucination. It can make up facts, offer fabricated advice or misread emotional situations. In relationships -- already messy and nuanced -- this can be dangerous.

AI might tell you to walk away based on one message, praise your decision before you've fully thought it through or misinterpret your pain entirely.

As OpenAI itself has acknowledged, AI can fall short when recognising delusion or distress and it sometimes gives advice better left unsaid.

So use AI to reflect, not to resolve.

For real heartbreak, seek real help.

REDIFF GET AHEAD / Rediff.com

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