With the ever-increasing size of operations, majors like Satyam Computers, ICICI Bank and GE Capital are currently deploying computer aided facility management solutions that integrate people, processes, facilities and assets.
"There has been a focus on facility management as a tool to cut costs without compromising with quality," Amit Kishore Prasad, chief executive officer, SatNav Technologies, told PTI.
A-Mantra, a complete CAFM solution product developed by SatNav, is now being used by Satyam Computers in over 30 facilities.
"We have also supplied this to ICICI, and GE Capital," Prasad said. The company is now ready to supply the solution to over a dozen companies in India.
CAFM solution would help process automation, rapid deployment, with different modules like property management, space management, asset management, seat-optimization, business continuity planning, employee service and transport logistics, among others.
"A CAFM solution can add at least 4 per cent to the bottom line of a company," adds Prasad. According to industry sources, with ERP becoming mandatory, many companies are favouring the use of a comprehensive and separate facility management tools. Global market for CAFM solutions is now pegged at $7 billion.
The top 5 CAFM players (like Archibus) world wide control less than 5 per cent of the total market and there is huge potential for Indian companies which can offer much cost savings, according to a Ernest & Young desk research.
"The growth of facility management market is India will be bright. As the size of BPO operations is expanding, companies with more than 500 employees are looking for
hassle-free solutions. A CAFM tool can help a BPO firm in things like seat optimisation while trying for new project," says a senior functionary of a Bangalore-based BPO firm.
However, capturing global markets would not be easy for Indian companies as winning trust of global companies would depend on the quality products, caution analysts.
