International news agency Reuters' X account has been withheld in India 'in response to a legal demand', as per notice displayed by the social media platform.
However, a government spokesperson said there is no legal requirement made by it to withhold the account and it is working with X to resolve the issue.
Reuters' X account is likely to be restored soon.
"There is no requirement from the Government of India to withhold Reuters and we are continuously working with X to resolve the problem," the spokesperson said.
Sources said a demand for blocking of Reuters' X account alongside several hundreds of other accounts was made during Operation Sindoor in May.
While several accounts were blocked from accessing in India, Reuters handle wasn't.
Elon Musk-owned X seems to have now acted on that request and blocked Reuters' X handle in India.
And since the issue isn't relevant now, the government has asked X to explain the blocking and lift the embargo.
"An order was issued on May 7 (during Operation Sindoor) but it was not enforced. X seems to have enforced that order now which is a mistake on their part. Government has reached out to X for resolving it at the earliest," an official source said
An email sent to Reuters seeking comments did not elicit a response.
While affiliated X handles such as Reuters Tech News, Reuters Fact Check, Reuters Asia, and Reuters China are accessible in India, both official X accounts of the global news agency as well as Reuters World handles are inaccessible.
X users attempting to access the main account can see a message that reads: 'Account withheld. @ Reuters has been withheld in IN in response to a legal demand.'
On its help centre page, X explains such messages 'about country withheld content' means X was compelled to withhold the entire account specified or posts in response to a valid legal demand, such as a court order or local laws.