The Bruhat Bengaluru Mahanagara Palike commissioner on Thursday issued a public apology after "local staff" sealed the doors of two apartments with metal sheets in a building where a positive case of COVID-19 was reported in Dommalur.

Earlier on Thursday, BBMP sealed doors of two flats near Dommalur, in a building wherein a COVID-19 case was reported.

A woman with two children, along with an elderly couple stayed in those flats. After the woman tweeted about the incident, BBMP officials removed steel sheets from doors.

Taking the matter into consideration, BBMP Commissioner N Manjunatha Prasad, took to Twitter to express an apology for "over-enthusiasm" of his officials.

He tweeted, "We are committed to address any issues that result in stigma. Apologies for the over enthusiasm of the local staff."

He also said the BBMP is committed to treating all citizens with dignity. "I have ensured removing of these barricades immediately. We are committed to treat all persons with dignity. The purpose of containment is to protect the infected and to ensure uninfected are safe," he tweeted.