The incident occurred at around at 6.35 am on Friday, Directorate General of Civil Aviation sources said, adding that the A-320 aircraft has been grounded.
There was no report of any of the 168 passengers, including an infant, on board being hurt in the incident, they said. "The flight hit while aligning with the aerobridge damaging the fuselage close to the front door of the aircraft," a DGCA source said.
The GioAir 8-305 flight was to leave for Port Blair after a halt in Chennai.
The DGCA has ordered a probe into the incident. "The GoAir Aircraft No G 8 305 (Mumbai to Portblair via Chennai) while docking with passenger boarding bridge slightly got damaged by the side of the door," a statement from the Chennai Airport director said.
All the on-board passengers and crew were safe and disembarked later, it said.
"The PBB operator was licensed to operate the PBB and the incident is being investigated by DGCA," it added. The flight's onward journey to Portblair was cancelled, officials said.
Image: Representation picture
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