Bihar has become the first state in India to launch a call centre under the Right to Information Act.
Chief Minister Nitish Kumar, who formally opened the call centre on Monday, said applicants can call to ask for details and information. Callers will be able to register their complaints in languages like Hindi, Maithili and Bhojpuri.
"It is not a small thing. People now have the opportunity to know and get information easily through
this call centre under RTI," Nitish said, adding that the concept was mooted a year ago.