Financial details of the contract were not disclosed. As a part of the five-year agreement, Wipro will provide a full suite of IT infrastructure management services to PMI, Wipro said in a statement.
The IT infrastructure services will support a host of functions at PMI including management and support of its servers, storage, backup and applications infrastructure, it added.
Wipro's ServiceNXT Operations framework will be utilised to manage PMI's technology and applications infrastructure, the Bangalore-based firm said.
PMI's products are sold in more than 180 markets. In 2013, the company held an estimated 15.7 per cent share of the total international cigarette market outside of the US or 28.3 per cent excluding the People's Republic of China and the US.
"With Wipro supporting our technology and application infrastructure we look forward to strengthening efficiencies, managing costs and being better able to serve and support our workforce around the world," PMI Senior VP and CIO Patrick Brunel said.
Photograph: Punit Paranjpe/Reuters
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