Telecom Minister Kapil Sibal on Friday said the mobile phone operators must move from voice-based revenue model and customers should gradually be charged only for data services and not for making calls.
He said the operators need to change their mindset by moving away from voice services to data.
"The mindset of industry must change. So far the telecom sector has been thinking in terms of earning revenues from voice connectivity (phone calls). If you ask me, and I hope secretary (telecom) agrees with me, that infact there should be no charge on voice," Sibal added.
"The industry must move in that direction (making voice free)
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