The company would hire over 1,000 people for its Gurgaon office in the country, the New York Stock Exchange-listed firm said.
"Convergys provides an outstanding quality of service to our clients, which is why they continue to entrust us with more business. We will hire the top quartile of candidates to ensure that we deliver superior service levels consistently," Convergys' customer management (India operations) director of recruitment Ashutosh Sinha said.
The new jobs are for supporting its increased business from telecommunications and financial services clients and the employees taken on board would provide a wide range of voice-based support to the clients' customers, it said.
Convergys has about 70,000 employees in 82 customer contact centres and other facilities in the US, Canada, Latin America, Europe, West Asia and Asia.
In addition to comprehensive training, Convergys offers employees a positive work environment, competitive wages and benefits including tuition reimbursement, the statement added.