RBI orders forensic audit of MobiKwik systems

The Reserve Bank has asked troubled digital wallet firm MobiKwik, which is facing data breach allegations, to get a forensic audit done without any delay.

Though the Gurugram-based firm has been claiming that its systems are secure and that there is no basis to the allegations of data breach, a group of hackers on Tuesday said that they accessed personal and financial data of nearly 10 crore MobiKwik customers.

On Wednesday, sources in the know of the development told PTI that the RBI has ordered an immediate forensic audit of the company's systems by a certified auditor.

When contacted, an RBI spokesperson refused to comment.

MobiKwik refused to give a direct answer to a query on whether the RBI has ordered a forensic audit.

"We take privacy and security of our user data seriously and are working with authorities to conduct an independent forensic audit," it said.

However, the sources said the RBI has asked MobiKwik to get the forensic audit done without any delay to ascertain whether there was a data breach or not.

"The RBI has asked MobiKwik to get a third-party forensic audit carried out at the earliest by a CERT-IN-(Indian Computer Emergency Response Team)-empanelled auditor and submit the report without any delay," one of the sources said quoting a letter from the regulator.

The regulatory diktat comes after MobiKwik contacted CERT-IN on the issue, the sources said, adding that CERT-IN had shared a data leak sample with the company, which concluded that the sample didn't belong to them.

However, MobiKwik had admitted to CERT-IN that on March 1, there was an unauthorised attempt to access its user-facing application programming interface associated with a payment link generated through its platform.

But the attempt was scuttled, MobiKwik claimed, leaving CERT-IN unconvinced, and later recommended to RBI for a forensic audit, as per the sources.

On Tuesday, PTI received an email from the  hacker group named Jordandaven which had the link of the database of around  9.9 crore MobiKwik users' personal information such as mobile numbers, bank account details, emails, and credit card numbers.

Jordandaven has also shared that the data of MobiKwik founder Bipin Preet Singh and chief executive Upasana Taku from the database.

MobiKwik, on Tuesday, denied the allegations saying they take data security very seriously and are fully compliant with all applicable data security laws.

"We are subjected to stringent compliance measures under its PCI-DSS and ISO certifications which include annual security audits and quarterly penetration tests to ensure security of its platform.

"As soon this matter was reported, we undertook a thorough investigation with the help of external security experts and did not find any evidence of a data breach," MobiKwik had said on Tuesday.

Photograph: Prashant Waydande/Reuters