BUSINESS

PricewaterhouseCoopers' HR service now in India

Source:PTI
March 05, 2010 10:39 IST

Global audit firm PricewaterhouseCoopers announced the launch of its human resources service Saratoga in India along with India Human Capital Effectiveness Survey, a company official said.

"Saratoga is the most extensive database of HR metrics available globally. We are launching it in India and we have already got an immense response from Indian companies," PricewaterhouseCoopers' partner and global HRM network leader, Richard Phelps, told PTI in Mumbai.

Saratoga is widely recognised by premier multinationals and consultancies as the global market leader in the area of providing human capital intelligence advice and information and has more than 1,500 organisations in its client list, Phelps said.

"By using the range of quantitative and qualitative tools that Saratoga offers, organisations can identify the strategic impact of their people and benchmark themselves against peers in the market place in order to identify areas of risk or efficiency," he said.

Saratoga teams up with HR departments of client companies to help them measure, manage and improve the value of their workforce by using various metrics and measurements to drive decisions, monitor performances and thus improve results, he said.

"We are creating standards by measuring people's performance in various sectors," Phelps said.

The Indian team of Saratoga is already trained by the UK team and will launch the India Human Capital Effectiveness Survey in April, PwC's executive director, R Sankar, said.

"HCE is a many-level process. In the first level, our team will go and explain things to our clients. Then we will help the clients in collecting data and finally we have a back-office where we process the whole data before preparing the report," Sankar said.

"Indian companies can participate in this survey for free for the first year and the report can be expected in November-December of this year," he added.

Sankar said that Saratoga is the answer to many questions regarding the bench marking in HR.

"We can't measure the value of HR, what HR adds to the business. People ask questions like what the return of investments in training is and how the HR intervention is good for the business. Now we have answers for this," he said.

In an HR perspective, India is a data-scarce country and there is a great yearning for a data-based, evidence-based, fact-based HR from the multinationals as well as from the Indian companies, Sankar said.

"The Indian value system and culture also will be taken into consideration, while creating the human resource index," he added.

Source: PTI
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