It wasn't immediately clear whether the investigation could lead to any ban for Xiaomi's low-priced smartphones in Taiwan.
Some Xiaomi phones automatically send user data to the firm's servers in Beijing, where the company is headquartered, potentially leading to security breaches, according to a statement posted on the website of Taiwan's executive branch on Tuesday.
Concerns are also mounting that Taiwan, which China regards as a breakaway province, is over-reliant on the mainland. Critics of Beijing argue expanding economic ties allow China to influence the island's fiercely democratic politics.
The statement added that popular Japanese instant messaging service Line, owned by South Korea's Naver Corp, will be banned from use on government work-related computers, also due to security concerns.
A Line spokeswoman based in Tokyo told Reuters that the company is investigating the matter but would not provide more details.
Xiaomi declined to comment.
The smartphone maker recently came under fire for unauthorised data access, spurring the company to upgrade its operating system and let users refuse to allow it to collect information from their address books.
It is also eyeing expansion into countries like Thailand, Brazil and Mexico.
Hong Kong's public broadcaster quoted the head of the mainland's Taiwan Affairs Office as expressing dismay over Taiwan's decision, saying "one cannot stop the attractiveness of Xiaomi phones among compatriots across the strait."
Beijing considers Taiwan a renegade province and has not ruled out the use of force if it formally declares independence.
Taiwan's police force has encouraged employees not to use Tencent Holdings Ltd's mobile messaging app WeChat since August, the police said.
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