Trinity Partners Inc, business process management and IT delivery solutions provider to the mortgage industry, has drawn up plans to increase its India headcount by more than 300 per cent in the next 15 months with large number of players in the US striving to bring down costs.
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"At present, we have 200 people at our delivery centre in Gurgaon and by the end of this year the number will touch 300. The year 2005 will be a big growth year for us and we expect to take our headcount to around 900," chief executive officer of Trinity Vivek Shivpuri told PTI.
The company, which has so far invested close to $3 million in its operations, expects its investments in India to go up to $15-16 million. Though Trinity plans to expand around its existing facility in Gurgaon, it may look at other locations too.
Starting with $5.5 million 15 months back, the company is already cash flow positive. "After putting in $2-3 million in our business we still have $5 million," he said.
With interest rates rising, the mortgage industry in the US has started to see a decline in business.
"The decline in business of US-based mortgage will drive a movement towards outsourcing. We have 15 processes and four solutions to service their needs. As we charge on the basis of transactions and not the number of people we employ for a contract, our customers start getting return on investment early," he said.
All the customers of Trinity are in the US. "UK and Australia are the other markets where mortgage industry is mature. We would like to tap them too," he said.