Customer First Services, a 24x7 contact centre, on Monday announced it has bagged a major project from 3M India, a leading technology company with more than 2,000 diverse products.
The healthcare business of 3M India has recently outsourced the activities of inquiry handling, information dissemination and order placements to Customer First, the Bangalore-headquartered company said in a statement.
Customer First would handle the inbound call center operations for 3M India's healthcare business through a national toll free number, it said.