COLT Telecom Group, one of Europe's providers of business communication services, on Tuesday announced its plan to set up its wholly owned subsidiary called COLT Technology Services India.
The centre will cater to the technical support functions of COLT's Europe-based services. COLT is globally acknowledged for its end-to-end telecommunication services supported with world-class customer care centres.
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The company's strategy is to provide multiple support functions to its core business in Europe from India and it aims to begin operations by September 2004, the company has said in a press release.
COLT Telecom Group Plc is a leading pan-European provider of business communication services and solutions. The company owns an integrated 20,000 km network that directly connects approximately 10,000 buildings in 32 major cities in 13 countries augmented with a further 42 points of presence across Europe and 11 Internet solution centres.
COLT supplies customers across the spectrum of industry, service and government sectors with unrivalled end-to-end network security, reliability and service.
Richard Adams, chief operations officer, COLT Technology Services, said: "Service support is one of the critical aspects of our business model and key to customer satisfaction. We consider India as a crucial market with availability of immense talent pool, an understanding of high-end technical services and fast adoption towards global practices."
COLT provides services to more than 18,000 customers in the world, including SWIFT, Bloomberg.com, MTV Networks Europe and Amnesty International. The company aims to offer a real prospect of growth and enhancement to individuals with quality training programmes relevant to their skills and aspirations.
It also plans to provide training to key management staff at one of COLT's premises in Europe. Their target prospects in India include engineering graduates, software developers and skilled telecom professionals who are capable in all aspects of high quality telecoms services.
COLT is an end-to-end telecommunication service provider with a range of services such as voice, bandwidth, data centre solutions and managed networked services to large enterprises and governments across Europe.
COLT owns and manages an integrated 20,000 km network that directly connects more than 10,000 buildings in 32 major cities in 13 countries.
The company has points of presence in every business centre in Europe with connectivity across the globe. COLT works with leading technology partners to deliver integrated systems and comprehensive business solutions.
Its partners include some of the best in the industry such as, Hewlett Packard, Nortel, Cisco, Oracle, and Sun Microsystems.