US-based medical transcription company HealthScribe Inc will make India a hub to get into other services, taking advantage of high-quality offshore capability and will recruit 500 people in the country this year.
The Internet-based services provider will expand into high volume processing services like billing, collection and coding in the next 12-18 months, president and chief operating officer Dave Ehrhardt told a press conference in Bangalore.
Outsourcing and India: Complete Coverage
Suresh Nair, the managing director of HealthScribe India, a 100 per cent subsidiary of the US parent, said the volume handled by the Indian entity per month was approaching 12 million lines, which was expected to exceed by 50 per cent this year.
Nair said 500 people would be recruited in 2004 to meet the demand. HealthScribe India currently employs over 1,200 medical language specialists, with as many as 75 doctors in-house. It had a turnover of Rs 43.9 crore (Rs 439 million) in 2002-03.
He said there was a lot of hype regarding medical transcription four years ago, with projections that the industry was set to explode. However, this was not to be and now there were only a handful players left in India, he said. According to him, the industry was set for a boom period in the current calendar year.