Wipro, India's third largest software exporter, on today announced the launch of its global service management centre (GSMC) in Cyberjaya, Malaysia.
This centre will cater to the infrastructure and application management service requirements of customers across the ASEAN region through a remote service delivery model.
The key services rendered from this centre would include management of data centre, network, call centre technology, business service, managed security services and end user support services.
Running the operations on a 24x7 basis, this centre will be the nerve centre for providing multilingual technical support to customers.