Wipro Technologies and Excelergy Corporation have signed a partnership agreement to jointly market, deploy and integrate the complete line of Excelergy platforms, including the CustomerPoint CIS/CRM solution.
The alliance, which spans North America, Asia Pacific, Europe and the Middle East, will combine the solution integration and support expertise of Wipro with the product-based software technology expertise of Excelergy, a joint statement said.
Wipro Technologies is the global IT services division of Wipro Limited, while Excelergy is a world leader in high performance software platforms for critical business processes in the energy and utility industry and other complex value chains.
As part of the alliance, Wipro will provide technical helpdesk support to joint Excelergy-Wipro clients as well as development support for Excelergy's expanding software product lines. Wipro also plans to resell Excelergy products in select Asia-Pacific markets.
The CustomerPoint platfrom provides the "most versatile," end-to-end customer relationship management, revenue management and billing system in the energy/utility industry, the statement said.