Patni sets up North American BPO hub in Texas

Global IT and BPO services provider, Patni Computer Systems, on Tuesday said it has set up a new North American hub for Business Process Outsourcing operations in El Paso, Texas.

The establishment of the El Paso site follows Patni's recent move to open a nearshore center in Queretaro, Mexico, to serve North American and Latin American markets and augment the company's global delivery capabilities, a company release stated in Mumbai.

Establishing the new service hub expands Patni's business process outsourcing and knowledge process outsourcing delivery capability to service North American customers from domestic locations in a cost-effective manner and employ highly-skilled local talent, the release said.

It will employ more than 300 skilled professionals providing a wide range of insurance, financial services, F&A, technical support and multi-lingual helpdesk services to Patni's North American clients, it said.

"We have embarked on a plan to expand our domestic operations to address evolving customer requirements for cost-effective services from onshore locations," Patni Americas' President, Naresh Lakhanpal, said.