The US-based firm, however said it does not have any direct evidence of customer data being breached illegally by the government.
"For many years, we've used encryption in our products and services to protect our customers from online criminals and hackers.
"While, we have no direct evidence that customer data has been breached by unauthorised government access, we don't want to take any chances and are addressing this issue head on," Microsoft General Counsel and Executive VP (Legal & Corporate Affairs) Brad Smith said in a statement on Wednesday.
Microsoft said many of its customers have ‘serious concerns’ about ‘government surveillance of the Internet.’
"We share their concerns. That's why we are taking steps to ensure governments use legal process rather than technological brute force to access customer data," the software major added.
Microsoft said it is alarmed by the recent allegations in the press of a broader and concerted effort by some governments to circumvent online security measures to collect private customer data.
In particular, recent stories have reported allegations of governmental interception and collection -- without search warrants or legal subpoenas --
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