Hero BPO has been set up as a new flagship customer support centre in Gurgaon and would provide back-office and contact centre services to domestic clients, it said.
Hero Corporate Service Ltd chairman Sunil Kant Munjal said the foray is a part of the company's plan to 'unlock opportunities and deliver value' in the country's booming service sector.
"Verticals such as financial services, insurance, telecom, travel, e-commerce and the hospitality sectors are expanding at breakneck speed, but are finding it increasingly difficult to ramp up their support operations.
"These are the verticals we would like to co-partner
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