BUSINESS

What Lalu did right for railways, and where others fail

By Sonali Ranade
August 31, 2012 11:30 IST

Lalu Yadav's s successors have discarded his shrewd pricing strategy and Indian Railways has tamely slipped back into its old shabby ways, says Sonali Ranade

Indian train fares are among the cheapest in the world. A journey by first class air-conditioned coach costs a small fraction of what it would cost in the United States or Europe. Second class fares are even cheaper. Indians will be quick to point at their low disposable incomes as justification for low fares. They will never ponder the fact that their disposable incomes are low because their infrastructure is mispriced. With an average savings rate of 30 per cent, it is stupid to argue that Indians can't "afford" higher fares. 

But that is besides my point. The fact is, it costs a certain amount of money in diesel, power, labour and rolling stock wear and tear to transport a person from point A to point B whether the person or the train be in the US, Europe or India. About 40 pc of the train fare is just energy, which in India is plagued by shortages. So how can Indian Railways recover its full economic costs if train fares on an average are just 20 to 30 pc  for comparable journeys abroad? 

The fact is, railways being government, they do not even attempt to record the full cost of a journey in their books. Depreciation on rolling stock is three pc per annum while that would be 20 pc in the private sector. Interest cost again is purely notional. Only Indian labour is cheaper. All told, railways attempt to recover only their variable costs and totally ignore capital costs. That generates a meager cash surplus, leaving little for track expansion, modernisation and safety equipment.  The net result is poor quality of services. What can be done to improve things?

If one looks at the suburban train service in Mumbai, one sees the true dimensions and nature of the problems the railways face. First is the tyranny of sheer numbers. The Mumbai suburban service caters to a city of 10 million passengers. It carries roughly eight times the number of passengers carried by the New York metro service daily. Its train density on tracks is about five times that of the UK underground. It runs the world's highest number of trains per day. 

On all the parameters of technical efficiency, barring quality of service, it is perhaps the world's most efficiently-run rail systems. The only problem is that it transports people as cattle packed like sardines. Its "technical efficiency" does not translate into commercial success, quality of service and safety because the train fares are set by unimaginative and lazy politicians looking for an easy way out for themselves. The train fares are so low that the railways system doesn't even recover the variable costs of the suburban services.

The problem is not that people can't afford to pay a higher fare in return for a more comfortable journey. On a variety of parameters it is possible to show that while passengers are more than happy to pay a higher fare in return for better service, it is the politicians in their anxiety to earn a few brownie points via populism who are to blame for the vicious cycle of low fares, poor quality of service, migration to private transport, under-investment in public transport, etc

Lalu Prasad Yadav, in his tenure as railway minister, showed superb imagination in breaking out of this vicious cycle. His innovation lay in blunting the populist argument for cheap fares for the poor by keeping second class unreserved coach fares constant while allowing the railways to charge extra for everything else in line with demand. 

The other subterfuge that Lalu Yadav adopted was in allowing the railways to add to sleeper capacity in two- and three-tier AC coaches in line with demand without insisting on a proportionate increase in the capacity for second class unreserved coaches.  Effectively, on a per train basis, Lalu was thus able to increase fares in line with demand, giving the railways much-needed cash flow to improve services. Unfortunately, his successors have discarded Lalu's shrewd pricing strategy and railways has tamely slipped back into its old shabby ways.

The problem with the railways is that a network of sub-continental size and complexity is run by a caboodle of civil servants under a politician from Delhi. This over-centralisation means that despite the wide variations in local demand for train services, the central bureaucracy always comes up with one-size-fits-all solutions that are inherently sub-optimal. 

Setting of rail fares is no exception. There is little in common between a train journey from Mumbai to Pune, a run of about four hours, and an overnight journey between Kochi and Thiruvananthapuram. The passengers are different, the times are different, and the nature of services required by passengers is different. However, the present system of setting fares ignores these differing characteristics and fixes a fare for both the journeys by a standard cost per km travelled. 

The central bureaucracy tries to reduce its internal complexity, but ignores passenger requirements and needs and either fails to meet them or doesn't charge for them properly. This lack of differentiation between local needs is the key to using Lalu's innovative approach to railway service pricing.

Simply put, rail fares need to be split into two parts. One is the basic cost of transporting a passenger per km of distance travelled. This cost is a function of fuel and energy costs, labour, depreciation and interest. All these costs are centrally determined for the railways as a whole. It is this basic fare to cover basic costs that must be set by the railway minister for various classes of travel. 

The second part should be train- and service-specific. For instance, the train to Pune from Mumbai need only have two kinds of coaches; the general unreserved variety and chair cars. There is no need for any other kind of coach. The second part of the fare should be set by the zonal railway HQ that runs the train. 

It is the zonal railway that owns the train and is responsible for running it on time. Zonal hq decides what rake to use, what kind of coaches to put in the rake, what services to offer. It is the zonal railway that sells the tickets, knows its passengers first-hand and is best placed to figure out what they need and how much they can pay for the service. This local information and intimate knowledge of local market are simply not available in Delhi and is completely ignored even if available. 

The zonal railway can be given discretion to add on up to 50 pc of the basic fare to the total fare for the journey depending on its judgement of what services to offer and how much the passengers will be willing to pay for them. This would put the local add-on outside the direct responsibility of the railway minister, enabling him to rightfully claim that he had no hand or responsibility for setting fares for local services added on to the basic train journey, giving the railways a certain degree of flexibility in fare-setting according to market conditions.

There is an urgent need to find a way to raise resources for the railways. The cost of transporting one person by car from Bandra to Nariman Point in Mumbai by car is roughly about 2000 times the cost of doing the same by a rail service. You may argue that this cost is paid by the car-owner. But regardless of who pays for it, the economy as a whole incurs this cost and suffers a productivity loss. If we are to move people from private to public transport, not only must the rail service get better but it must also raise the resources to pay for improved services. The existing rail services are extremely efficient in a technical sense. It is the suboptimal under-pricing that has negated the technical efficiency and driven passengers to either private transport or the more expensive air travel.

Lalu showed that passengers will willingly pay more for basic services and that it is possible to raise fares politically provided you arm the politician with a politically sound argument. Decentralisation and delegation of the responsibility for setting part of the fares to zonal railways can be the institutional change that insulates the politicians, gives the railways more commercial freedom and the public better services and lower overall cost of travel. 

The productivity gains from moving people from private to public transport are humongous and something quite easily done.

Sonali Ranade is a trader in the international markets

Sonali Ranade

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