Surinder Kapur

All stories by Surinder Kapur

What makes product designs work
Rediff.com1 Apr 2008

Customers demand greater product variety and quickly shift to new & innovative...

Why dreams are good for corporates
Rediff.com19 Feb 2008

The CEO, therefore, needs to transform himself as a first. He should be able to dream...

Why customer-driven innovation works
Rediff.com4 Sep 2007

How Indian Industry is managing quality?

How a visionary leader is made
Rediff.com3 Jul 2007

How Indian Industry is managing quality?

Principles of a visionary leader
Rediff.com26 Jun 2007

How Indian Industry is managing quality?

What a visionary CEO must do
Rediff.com12 Jun 2007

How Indian Industry is managing quality?

8 principles of visionary leadership
Rediff.com16 May 2007

CEOs should stand at the organisation's boundary and bring in outside information.

Distributed innovation:The latest management trick
Rediff.com9 May 2007

Industries and businesses decline and thrive depending on the way they deal with the...

7 tools for managing quality
Rediff.com1 May 2007

Goal setting, organisational setting, training and education, and promotion are the...

Innovation: Secret to staying ahead
Rediff.com17 Apr 2007

CII's Mission for Innovation in Manufacturing is working on all these fronts through...

Theory Z of management
Rediff.com27 Mar 2007

How Indian Industry is managing quality?

Try this great brainstorming tool
Rediff.com20 Mar 2007

Synectics stimulates thought processes of which the subject is generally unaware

How to generate the 'big idea'
Rediff.com7 Mar 2007

Surinder Kapur writes on how Indian Industry is managing quality.

India an innovation giant? Yes!
Rediff.com21 Feb 2007

The country has the opportunity of creating new business models, products and services...

The key to great quality management
Rediff.com7 Feb 2007

Responsibility can be written down as a job description -- accountability is about...

Hoshin, the Japanese art of managing quality
Rediff.com31 Jan 2007

This process of aligning the organisation goals is called Hoshin.

Kaizen, the mantra for success
Rediff.com23 Jan 2007

In the maintenance department of an auto component company, the original grinding wheel...

The 5 Ss of Japanese efficiency
Rediff.com16 Jan 2007

Check out how Indian Industry is managing quality.

The 7 quality management tools
Rediff.com9 Jan 2007

7QC tools are fundamental instruments to improve the quality of products.

The secret to managing quality
Rediff.com13 Dec 2006

Exactness is the starting block of quality. It requires that each company pursuing...